Refund & Cancellation Policy

LinkCraft AI is a digital service that produces its output immediately. As soon as a purchase completes, we crawl your site, compute embeddings, generate recommendations and make the full CSV export available. That work cannot be returned once it has been delivered, so refunds are tied to whether the service did what it is meant to do.

We refund the Audit Pass in full if you ask within 14 days of purchase and either of these is true:

• The service failed technically. For example, the scan could not be completed, or the recommendations or CSV export you paid for were not delivered.
• It found nothing actionable. LinkCraft AI was unable to uncover actionable internal link recommendations or orphan pages for an eligible, public sitemap.

A sitemap is eligible when it is publicly reachable, lists pages on the domain you scanned, and those pages can be fetched without a login and do not block automated requests. If a scan fails only because the site was unreachable or blocked our crawler, tell us and we will re-run it once the site is accessible.

The Audit Pass is a single payment with no recurring billing, so there is nothing to cancel.

• Cancel anytime. Cancel from the billing portal whenever you like. Cancelling stops all future billing; you will not be charged again.
• First 14 days. If you request it within 14 days of your first subscription payment, we refund that initial billing period.
• Renewals. Recurring monthly renewals are non-refundable. Cancel before your renewal date to avoid the next charge.

To cancel, sign in, open the dashboard and choose Manage billing. After you cancel, you keep paid access until the end of the period you have already paid for, then your account returns to the free plan. Your scan data is kept.

Email support@aigirisolutions.com and include the domain name you scanned. Please write from the email address on your LinkCraft AI account so we can find the purchase. We aim to reply within 2 business days.

Approved refunds are issued to the original payment method by Dodo Payments, our Merchant of Record. Depending on your bank or card issuer, the money usually appears within 5 to 10 business days.

If you were charged twice or charged in error, email us and we will put it right regardless of the time limits above. Nothing in this policy limits any refund or cancellation right you have under the law that applies to you.

If anything here is unclear, or your situation is not covered, write to support@aigirisolutions.com. LinkCraft AI is operated by Aigiri Solutions.